Membership Agreement


a) Novapera Pazarlama ve Dış Ticaret A.Ş., located at Firuzağa Mahallesi Boğazkesen Caddesi No:30 Beyoğlu 34425 İSTANBUL, which carries out the activities of the website. (Hereinafter referred to as “Vitruta”).

b) Internet user who is a member of the website (“Member”)

The subject of the contract

The subject of this Agreement is the website owned by Vitruta It is to determine the conditions for the member to benefit from.

Rights and liabilities of the parties

3.1. Member, He/she declares and undertakes that the personal and other information he/she provides while subscribing to the website is correct before the law, and that he/she will compensate Vitruta immediately and in full for any damages it may incur due to the untruth of this information.

3.2. The member cannot give the password given to him by Vitruta to any other person or organization; the member has the right to use the password in question. For this reason, Vitruta reserves the right to claim all kinds of compensation and other claims arising from such unauthorized use, against all liability that may arise and against all claims and demands that may be made against Vitruta by third parties or competent authorities.

3.3. Member accepts and undertakes to comply with the legal regulations and not to violate them while using the website. Otherwise, all legal and criminal liabilities that may arise will bind the member completely and exclusively.

3.4. Member, The website cannot be used in any way that disrupts public order, violates public morality, disturbs or harasses others, for an unlawful purpose, or in a way that violates the intellectual and copyright rights of others. In addition, the member cannot engage in activities (spam, viruses, trojan horses, etc.) or actions that prevent or make it difficult for others to use the services.

3.5. The ideas and opinions expressed, written and used by the members on the website are entirely the members' own personal opinions and are binding on the owner of the opinion. These views and thoughts have no relevance or connection with Vitruta. Vitruta has no liability for any damages that third parties may suffer due to the ideas and opinions declared by the member, or for any damages that the member may suffer due to the ideas and opinions declared by third parties.

3.6. Vitruta will not be responsible for unauthorized reading of member data or any damage that may occur to member software and data. Member, has agreed in advance not to claim compensation from Vitruta for any damage it may incur due to the use of the website.

3.7. The member agrees not to access or use the software and data of other internet users without permission. Otherwise, the legal and criminal responsibilities arising from this belong entirely to the member.

3.8. The member who violates one or more of the articles listed in this membership agreement will be personally and criminally and legally responsible for this violation and will keep Vitruta free from the legal and criminal consequences of these violations. Moreover; Due to this violation, if the incident is referred to the legal field, Vitruta reserves the right to claim compensation against the member for non-compliance with the membership agreement.

3.9. Vitruta always has the right to unilaterally delete the member's membership and delete the customer's files, documents and information when necessary. The member accepts this savings in advance. In this case, Vitruta has no liability.

3.10. The website software and design are the property of Vitruta, the copyright and/or other intellectual property rights related to them are protected by relevant laws, and they cannot be used, acquired or changed by the member without permission. Other companies and their products mentioned on this website are trademarks of their owners and are also protected under intellectual property rights.

3.11. by Vitruta The name and Internet Protocol (IP) address of the Internet service provider used to access the site for the improvement and development of the website and/or within the framework of legal legislation, the date and time the site was accessed, the pages accessed while on the site, and the Internet address of the website that allows direct connection to the site. Some information may be collected.

3.12. Vitruta may use members' personal information to provide better service to its users, to improve its products and services, and to facilitate the use of the site, in studies aimed at its users' special preferences and interests. Vitruta, member's reserves the right to keep records of your movements on the website.

3.13. The person who becomes a member of Vitruta declares and accepts that he/she allows Vitruta to offer product and service promotions, advertisements, campaigns, advantages, surveys and other customer satisfaction practices within the scope of the practices in force and/or to be put into effect. The Member declares and accepts that he/she consents to the collection, use and archiving by Vitruta of the personal and shopping information and shopping and/or consumer behavior information he/she has provided in the past and/or will provide in the future while becoming a member of Vitruta and/or by other means. The member declares and accepts that he/she allows the data to be collected, used and archived by Vitruta even after his/her membership ends, unless the member states otherwise. The Member declares and accepts that he/she allows Vitruta to contact him/her using internet, telephone, SMS, etc. communication channels, unless he/she states otherwise. The Member declares and accepts that he/she will not claim any direct and/or indirect material and/or moral, negative and/or positive damages due to the collection, sharing, use, archiving and access of the above-mentioned information and will not hold Vitruta responsible. . If the member wants to change their data sharing preferences, they can forward this request to Vitruta's customer service call centers.

3.14. Vitruta may disclose the member's personal information when requested as a legal obligation or (a) to comply with legal requirements or comply with legal processes notified to Vitruta; (b) Vitruta and the Vitruta website family may disclose it in cases where it believes in good faith that it is necessary to protect and defend its rights and property.

3.15. Precautions have been taken within available means to ensure that the Vitruta website is free of viruses and similar software. In addition, to ensure ultimate security, the user must supply his own virus protection system and provide the necessary protection. In this context, by entering the Vitruta website, the member is deemed to have accepted that he/she is responsible for all errors that may occur in his/her software and operating systems and their direct or indirect consequences.

3.16. Vitruta reserves the right to change the content of the site at any time, to change or terminate any service provided to users, or to delete user information and data registered on the Vitruta website.

3.17. Vitruta may change, update or cancel the terms of the membership agreement at any time, without the need for prior notice and/or warning. Any amended, updated or repealed provision will be valid for all members on the date of publication.

3.18. The parties accept and declare that all computer records belonging to Vitruta will be taken as the sole and true exclusive evidence in accordance with Article 193 of the Code of Civil Procedure, and that the said records constitute an evidence contract.

3.19. In accordance with this membership agreement, Vitruta has the authority to send informational e-mails to its members' registered e-mail addresses and informational SMS to their mobile phones. However, upon approving this membership agreement, the member accepts the sending of informational e-mails to his e-mail address and informational SMS to his mobile phone. will be counted. If the member wishes to give up receiving e-mails and/or SMS, he/she will be able to cancel e-mail and/or SMS sending by sending an information e-mail to .

Termination of Contract

This agreement will remain in effect until the member cancels his membership or his membership is canceled by Vitruta. Vitruta may terminate the contract unilaterally by canceling the member's membership if the member violates any provision of the membership agreement.

Dispute Settlement

Istanbul Courts and Enforcement Offices are authorized for disputes regarding this agreement.


The member's registration for membership means that the member has read all the articles in the membership agreement and accepted the articles in the membership agreement. This Agreement has been concluded and entered into mutual force at the time the member becomes a member.


It is recommended to read the User Agreement, which includes the general terms of use of the site, the general rules and legal responsibilities specified below, before using ( If the specified conditions are not suitable for you, please do not use By using the site and filling out the form containing your personal information, you are deemed to have accepted the terms written on these pages.

Vitruta reserves the right to change, reorganize and stop publication of any services, products, terms of use available on this site and its extension, as well as the information presented on the site, without prior notice. Changes come into force on the date of publication on the site. Vitruta recommends its users to visit the legal warning page every time they enter the site. These conditions also apply to other linked web pages.

  1. The Terms of Use and Privacy Rules are open to all members of Services provided on the Site unless otherwise noted, are free. In the following cases, the site management may prevent the member from using the site and reserves its legal rights against the person or persons involved in the following attempts:

1 a. Registration of information on the site that contains false, irregular, incomplete and misleading information, statements that do not comply with general moral rules and that is contrary to the laws of the Republic of Turkey,

1.b. Copying the site content partially or completely without permission,

1.c. The User is directly responsible for any damage that may arise from sharing the information and usage rights given to the Users or determined by them, such as the username and password, with third parties or organizations (the use of this information by persons other than the User). Likewise, the User cannot use someone else's personal information such as IP address, e-mail address, user name on the internet, nor can he access or use the private information of other users without permission. The user is deemed to have accepted all legal and criminal liabilities that may arise due to such use.

1.d. Using software that will threaten the security of the site and prevent the site and the software used from working, performing or trying to carry out activities and obtaining, deleting and changing information.

  1. Content Usage

2 a. Vitruta, the general appearance and design of this website and all information, images, Vitruta brand and other brands on the website, domain name, logo, icon, technical data presented in demonstrative, written, electronic, graphic or machine-readable form, is the owner or licensee of all materials (“Materials”) and related intellectual and industrial property rights, including computer software, applied sales system, business method and business model, and are under legal protection. Any Material on the website; It cannot be changed, copied, reproduced, translated into another language, republished, uploaded to another computer, mailed, transmitted, presented or distributed, including code and software, without prior permission and citing the source. The whole or part of the website cannot be used on another website without permission. Actions to the contrary require legal and criminal liability. Vitruta reserves all other rights not expressly granted herein.

2.b. The rights of all criticisms sent to belong to Vitruta, and they can be used by Vitruta for marketing purposes if desired.

  1. Responsibilities

3 a. The information of users visiting (visit duration, time, pages viewed) is tracked in order to serve them better. This information may be used for advertising, etc., in order to expand and improve the content, while adhering to confidentiality conditions. It is shared with the companies we cooperate with on these issues. The aim here is to improve the experience the site offers to its users and to improve

3.b. While using site services, the user is subject to the provisions of the Turkish Penal Code, the Turkish Commercial Code, the Law on Intellectual and Artistic Works, the Decree Laws and legal regulations regarding the Protection of Trademark and Patent Rights, the Code of Obligations, other relevant legislation and the provisions of agrees to comply with all announcements and notifications published on the website regarding its services. Any legal, criminal and financial liability that may arise due to use contrary to these notices and the law belongs to the User.

3.c. The user cannot take any action that prevents or makes it difficult for other users and visitors to use, and cannot force/lock the servers or databases by installing automatic programs. Cannot attempt to cheat. He accepts that his membership will be terminated if found and that he accepts any legal or criminal liability that may arise from the situation.

3.d. It is the responsibility of the individual to back up the messages sent via and is recommended by Vitruta. Vitruta cannot be held responsible for the loss, deletion or damage of messages due to failure to backup them.

3.e. Membership cancellation and account deletion can be done by the user via The authority of the user who terminates his/her membership to access the site will be revoked. The person who cancels his membership accepts that this action is irreversible. It is up to Vitruta to decide whether to delete any records belonging to the user account terminated by or the user himself. The user cannot claim any rights or compensation regarding deleted records.

3.f. This website may contain links or references to other websites that are not under the control of Vitruta. Vitruta is not responsible for the contents of these sites or other links they contain.

3.g. Vitruta communicates and markets to the user by letter, e-mail, SMS, phone call and other means through the address, e-mail address, landline and mobile phone lines and other contact information specified by the user in the site registration form or updated by the user later. has the right to reach the user for notification and other purposes. By accepting this agreement, the user accepts and declares that Vitruta may engage in the above-mentioned communication activities unless there is a written notification to the contrary.

3.h. In certain parts of the site, different rules and obligations specific to that section may be specified. Individuals and organizations using these sections are deemed to have accepted these rules stated in advance.

3.i. To read the measures we take to protect the personal information and privacy of our users and our general policy on this subject, please read the "Privacy Policy" section. The user accepts that he/she will be deemed to have accepted all the provisions of this participation agreement and that the agreement will be valid for him/her from the moment he/she starts to benefit from the service. The User agrees to indemnify Vitruta for any damages that it may incur due to its violation of the obligations undertaken under this agreement.

Vitruta has the right of recourse against the User for any compensation and/or administrative/judicial fines that the User may have to pay to public institutions and/or third parties due to the User's behavior contrary to the contract.

  1. Service Continuity

4.a Vitruta may make unilateral changes to this agreement without any notice in order to ensure the continuity of the services it undertakes. Vitruta has the right to unilaterally suspend the service it provides permanently or temporarily, change the content of the service or cancel it at any time, without giving any reason. User agrees to this right. In case of any changes, Vitruta will publish the current terms of use on its website under the same link with a new date update, and if deemed necessary, it will be notified to its users by e-mail. The renewed updated terms of use will be valid from the moment they are published on, and the use of the services of the site will be subject to the renewed terms of use from that moment on. The membership of the member who has sent materials to the site contrary to the provisions of this agreement will be terminated from Vitruta without any notification. It can be terminated unilaterally by.

4.b Entering into Force of the Agreement The user is deemed to have undertaken to comply with the agreement from the moment he completes and approves the registration form or receives any service or places an order using this system. The contract will automatically become void without the need for any warning upon termination of membership or any of the termination situations listed in this contract.

  1. Privacy Policy requests some of your personal information (name, age, e-mail, etc.) during the membership process in order to provide better service. This data collected on; It is used within to carry out campaign activities or special promotional activities for your profile. Except for your personal information; Statistical data about your transactions on the site are analyzed and stored by

Vitruta does not share the information collected from membership forms with third parties without the knowledge of the member in question or any other instruction, and does not use or sell it for commercial purposes for any reason other than its activity. uses the Remarketing & Demographics and Interest Reporting features of Google Analytics. You can opt out of Google Analytics for Display Advertising and customize your Google Display Network ads using your ad settings. Demographic information provided by Google Analytics is used to customize and the advertisements given by according to the interests of our users. While this information is used in target audience studies, it may be shared with advertising publishers, along with information about other users. By accepting this Privacy Agreement, you consent to the sharing of your information with advertising publishers for advertising and promotional purposes. This information does not contain any personal information (name, surname, TR ID Number, gender, age, etc.) and is used as a group to conduct studies on user trends and segment the target audience.

Third party providers, including Google, will display advertisements in the banner areas they place on publisher sites on the internet. First-party cookies and three-party cookies are used together by and third-party providers, including Google, to collect information about ads, optimize and publish ads based on visitors' past visits to

Customer information will be disclosed to official authorities only if requested by official authorities and when disclosure is required in accordance with the mandatory legislation in force.

Your credit card information requested on the payment page is in no way kept on the servers of or the companies that serve it, in order to keep the security of our valued customers who shop on the site at the highest level. In this way, all payment transactions are made between the bank and your computer or phone via the interface.

You can always reach us using the contact information below. Only the customer can access all the information the customer enters into the system and only the customer can change this information. It is not possible for anyone else to access or change this information.

"If you do not want to be informed about campaign announcements, please click here" at the bottom of the e-mails sent from You can easily unsubscribe from the mailing list by clicking on the link or by leaving the "I want to receive advertising and announcement e-mails" option blank in the "Membership Information Update" field in the "My Account" section on the site.


Various technologies can be used to improve our website and make it useful, effective and secure. These technologies may be various data collection tools that automatically collect information about your access and usage by our website every time you visit our website, and related technologies may also be used when collecting data by third parties operating on our behalf and on our account. As examples of these technologies; Cookies , flash cookies and web analytics can be displayed.


Like most websites, we use cookies to provide you with a better, faster and safer experience. The cookies used by Vitruta do not harm your computer and do not contain viruses. Cookies are small text files created by websites you visit and placed on your device that store browsing information such as your website preferences or profile information. Cookies may be stored on your device through your browser during your first visit to a website. When you visit the same site again with the same device, your browser checks whether there is a cookie registered to the site on your device. If there is a record, it transmits the data in the record to the website you are visiting. In this way, the website understands that you have visited the site before and determines the content to be delivered to you accordingly. As Vitruta, we use cookies for various purposes on our website and process your personal data through these cookies. These main purposes are:

  • To perform the basic functions required for our website to operate.
  • To analyze our website and improve the performance of our website (for example, integration of different servers on which the Site runs, determining the number of visitors to the Site and making performance settings accordingly, or making it easier for visitors to find what they are looking for).
  • To increase the functionality of our website and ensure ease of use. (For example, sharing on third-party social media channels via the Site, remembering the username information or search queries of the visitor to the Site on his subsequent visit).
  • Offering new features through websites.
  • Store information about you (on your device or browser cache) and your use of websites.
  • To monitor and understand the use of products and services.
  • To improve and personalize your experience as a user of the website.
  • Publishing ads, understanding and improving ads.
  • To ensure the security of the websites, you and Vitruta.

For the purposes within the scope of the Information Text, your personal data may be processed without your consent if at least one of the legal data processing conditions in the second paragraph of Article 5 of the KVK Law is met. Otherwise, in cases where there are no legal data processing conditions, your personal data will only be processed with your explicit consent. In any case, we may share your personal data within the scope of the Information Text with third parties whose services our Company uses, our subsidiaries, business partners and group companies, limited to the achievement of the above-mentioned purposes and in accordance with the legislation. We would like to point out that the parties to whom the data is transferred may store your personal data on their servers anywhere in the world.

Types of Cookies We Use on Our Website

Session Cookies: Cookies that remain valid until you close your internet browser while you use our site.

Persistent Cookies are cookies that are stored in your browser and remain valid until they are deleted by you or until their expiration date.

Mandatory/Necessary Cookies: Cookies that help you navigate our website, create a usage account and allow you to log in, and whose use is mandatory for our website to function properly and for you to benefit from the services offered.

Analytical Cookies: Analytical cookies are used to see how you use our website and what is working and what is not working on our site, to optimize and improve our site and to ensure that it remains interesting and fit for purpose for you. The data obtained includes details such as the pages you viewed, referring/exit pages, the type of platform you used, date/time stamp information and the number of clicks you made on the given page, your cursor movements, your image scrolling activity, the search terms you used and the texts you entered while using our site.

Can cookies be blocked?

To change your preferences regarding the use of cookies or to block or delete cookies, simply change your browser settings. To control cookies, many browsers give you the option to accept or reject cookies, accept only certain types of cookies, or be warned by the browser when a website or your device requests to store cookies. It is also possible to delete cookies previously saved in your browser. However, we would like to remind you that if you delete cookies and prevent future cookies from being downloaded to your computer, you will not be able to access some of our features.

We would like to point out that if you disable or reject cookies, some features and services on our websites will not function properly as we will not be able to recognize and associate your account(s).

To turn off cookies;

In Chrome, you can use the “Settings/Privacy/Content Settings/Turn off cookies” option in your browser settings.

For Internet Explorer users, you can use the “Options/Internet Settings/Privacy/Settings” options.

For Firefox users, you can use the "Tools / Options / Privacy / Cookie acceptance method / Until Firefox is closed" options.

Address: Firuzağa Mahallesi Boğazkesen Caddesi No:30 Beyoğlu 34425 Istanbul
Phone: 0 (212) 259 20 10
Fax: 0 (212) 259 20 11

Explicit Consent Text Regarding the Protection of Personal Data

As Novapera Pazarlama Ve Dış Ticaret A.Ş (“Vitruta” or “Company”); As the data controller, we request your explicit consent regarding the following issues within the scope of the processing of your personal data, except for cases subject to exceptions within the scope of the Personal Data Protection Law (“Law” or “KVKK”) and relevant legislation;

As stated in the relevant provisions regulated within the scope of the law and Vitruta policies; Your Personal Data will be processed, recorded, stored, preserved, reorganized, and shared with public institutions and organizations authorized to request your personal data in a limited and measured manner in connection with these purposes, within the framework of the purposes specified below that require processing, and under the conditions stipulated by the Law. We hereby inform you that, within the scope of the purposes mentioned in this text, it will be transferred to Vitruta's shareholders, business partners, suppliers and/or third parties at home or abroad for the reasons stated below.

  • Opening a customer record on Vitruta's website, creating and updating a username,
  • Performing quality control and improving service quality,
  • Ensuring that Vitruta sends the Customer's invoice (e-invoice, e-archive, paper invoice) to the Customer,
  • Order tracking,
  • Sending the product(s) to the Customer,
  • Providing information, product promotion, offering suggestions to Customers, informing our Customers about our campaigns, promotions, discounts, offers, events, sweepstakes, contests and opportunity activities and services,
  • Providing support to the Customer by Vitruta after sales,
  • Informing its customers about Vitruta's improved and newly developed products in order to create and/or increase customer satisfaction,
  • Online sales or tele-sales and Vitruta's ability to contact the Customer to achieve this,
  • Providing bulk electronic message management to customers,
  • Performing the basic functions required for the operation of Vitruta's website,
  • Analyzing Vitruta's website and thus improving its performance,
  • Increasing the functionality and ease of use of Vitruta's website,
  • Carrying out personalization, targeting and advertising activities for Vitruta's website,
  • To communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Distance Sales Contract and the Law on Consumer Protection, to provide the necessary information, to fulfill the obligations assumed in accordance with the contracts we have concluded,
  • It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or execution of the contract with the customer,
  • It is mandatory for Vitruta to fulfill its legal obligation,
  • It is necessary to process your data for the establishment, exercise or protection of a right.
  • For other reasons such as data processing is mandatory for Vitruta's legitimate interests, provided that it does not harm the fundamental rights and freedoms of the person concerned,
  • Performance evaluation processes with business partners and suppliers and organizing these processes,
  • Providing telecommunications products and/or services, e-commerce services (including trading platforms and online auctions), payment services,
  • Providing retail sales and services,
  • Carrying out finance, investment, insurance, banking and credit card transactions,
  • Providing telecommunication products and services,
  • Provision of e-commerce service (including trading platforms and online auctions),
  • Procurement of storage, archiving, information technology support (server, hosting, program, cloud computing), security and call center services at home and abroad, especially in EU countries, America, England, OECD countries, India, China and Russia.

In order to provide better service to customers and within the framework of the legal obligation arising from the Law and related legislation; Your personal data that will enable you to fulfill the said purpose and legal obligations (name, surname, date of birth, mobile phone number, e-mail, gender, address, profession, education, marital status, all shopping information of the member, customer transaction information, connection with social media accounts In such cases, the information that the member has approved to be shared through those channels, navigation and click information on the application, location information where the application is opened, product information during shopping) may be requested from you and this data may be recorded in Vitruta's mobile or web application in accordance with the above-mentioned purposes.

Identity and Contact Information of the Data Controller

The identity and contact information of Vitruta, which has the title of "data controller" in accordance with the Law and relevant regulations in terms of personal data obtained from customers, is given below.

Company: Novapera Pazarlama Ve Dış Ticaret A.Ş.

Address: Firuzağa Mahallesi Boğazkesen Caddesi No:30 Beyoğlu 34425 Istanbul

E-mail address:

Cap address:

Regarding the matters included in this Open Consent text, I give my explicit consent by reading the Information Text , without being affected in any way, to the processing of my personal data for the purposes explained above and to its transfer to the persons mentioned above.